Privacy and Security Policy for App

Effective May 24, 2017




By accepting our Application Terms or by visiting you are accepting and consenting to the practices described in this Privacy Policy. This policy is compliant with National requirements and guidelines on Data Privacy and Security. When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on a part of the acceptance of this policy.


Collection of Information


Hubble Connected shall collect personally identifiable information, including but not limited to name, physical address, email address, telephone number, credit card information, and other personal information, from Customers when initiating service and in connection with the provision or marketing of products and services. Hubble Connected may collect Personal information from Visitors in connection with any visit to our Web sites, any communication about our services and products, or other transactions or interactions with Hubble Connected. Hubble Connected may also collect non-personally identifiable information from Customers and Visitors regarding usage of our services or our Web site ("Non-personal information"). Non-PERSONAL INFORMATION may include Web site pages viewed, time spent using certain services, demographic data, cookies, and other information which does not specifically identify any one individual. "Cookies" are pieces of information that may be placed on your computer by a Web site for the purpose of facilitating and enhancing your communication and interaction with that Web site. Many Web sites use cookies for these purposes. We may use cookies to customize your visit to our Web sites and for other purposes to make your visit more convenient or to enable us to enhance our service. In addition to our cookies, we may also use (and our third-party advertisers may use) clear gifs, Web beacons, and third-party cookies to improve the performance of our Web sites, provide certain features such as advertising, or to anonymously track usage of our Web sites and track the online activity of users. In addition, we may use such devices in our HTML-based emails to track the usage of such emails in much the same manner as usage of our Web sites is tracked.

The cookies used on this Application have been categorised based on the categories found in the ICC Cookie guide, as follows:


Category 1: Strictly Necessary Cookies - These cookies are essential in order to enable you to move around the Application and use its features, such as accessing secure areas of the Application. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided;


Category 2: Performance Cookies - These cookies collect information about how visitors use an Application, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how an Application works;


Category 3: Functionality Cookies - These cookies allow the Application to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, an Application may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as a live chat session. The information these cookies collect may be anonymised and they cannot track your browsing activity on other Applications.


Use of Information


Hubble Connected will use Personal Information to:

(1)  market products and services to Customers and Visitors that Hubble Connected believes may be of interest to them;

(2)  to provide services and products requested by Customers and Visitors and;

(3)  to enable its vendors and contractors to provide and assist Hubble Connected in the marketing and provision of such services and products to Hubble Connected, Customers, or Visitors.


Hubble Connected will not share your credit card information with any third parties unless they are involved in processing payments for services that you have purchased from Hubble Connected. Hubble Connected may also use and disclose Personal information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of our service or network, to investigate fraud or violations of our Terms of Service, as required by courts or administrative agencies or in connection with a sale, merger, or reorganization of Hubble Connected’s business. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Directive.




Hubble Connected has invested and deployed a wide variety of technology and security features to make reasonable efforts to ensure the privacy of information on its network. In addition, Hubble Connected has implemented operations guidelines to ensure Customer and Visitor privacy is safeguarded at every level of its organization. Hubble Connected will continue to revise policies and implement additional security features as new technologies becomes available. However, no system or service can give a 100% guarantee of security, especially a service that relies upon the public Internet. Therefore, you acknowledge the risk that third parties may gain unauthorized access to your information when using our services.




Hubble Connected will not read, listen, watch or disclose to any third party’s private data, or other communications that are transmitted using Hubble Connected services except as required to ensure proper operation of services or as otherwise authorized by law.


You should be aware that any Personal Information which you voluntarily include and transmit through publicly accessible forums (i.e., such as chat rooms, blogs, instant messages) may be viewed and used by anyone with access to such forums. Hubble Connected is unable to control such uses of your Personal Information, and by using such services, you assume the risk that the Personal Information provided by you may be viewed and used by third parties.


Account Information


Subject to certain security requirements, Hubble Connected will do its best to honour requests from Customers for account information, for example, name, address, company, or billing information. The Customer is responsible for ensuring that the information on file with Hubble Connected is current and accurate.


Children’s Privacy Policy


Hubble Connected does not sell products or services for purchase by children. Hubble Connected does not knowingly solicit or collect PERSONAL INFORMATION from children or teenagers under the age of eighteen. If you believe that a child under the age of 18 has disclosed PERSONAL INFORMATION to Hubble Connected, report this to us immediately.


Third Party Web Sites and Services


Our service may contain links to other Web sites and services not maintained by Hubble Connected. In addition, other Web sites and services may also reference or link to Hubble Connected. We encourage you to be aware when you leave our service, or surf the Internet, and to read the privacy statements of each and every Web site and service that you visit. We do not endorse, screen, or approve, and are not responsible for the privacy practices or the content of, such other Web sites and services. Hubble Connected does not assume any liability for third parties that have been provided with information as permitted by this Privacy Policy or who have collected information as permitted by this Privacy Policy (such as advertisers using third party cookies).


Opt-out Policy


If you do not want your PERSONAL INFORMATION used by Hubble Connected for any direct marketing purposes, then you may opt-out of such disclosures by emailing us at


However, we are not responsible for removing your Personal Information from the lists of any third party who has previously been provided your information in accordance with this policy. Since Hubble Connected must use a Customer’s PERSONAL INFORMATION in order to provide them with Hubble Connected services, Customers cannot opt-out of all uses of their Personal Information unless they cancel their service.


Changes to policy


We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time by posting such changes here. You should review this policy regularly for changes, and can easily see if changes have been made by checking the Effective Date. However, if at any time in the future we plan to use Personal Information in a way that differs from this policy, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use following the posting of any changes to this policy means you accept such changes.


Consent to This Agreement


By using the Hubble Connected Service, you consent to the collection and use of information by Hubble Connected as specified above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

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